Privacy Policy

Last Updated: October 2025

Velvaere Studios LLC d/b/a Element Contrast Studio (“Element,” “we,” “our,” or “us”) values your privacy.

This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, use our booking platform (powered by Mariana Tek), make a purchase, or interact with our services.

By visiting our site, booking an appointment, or becoming a member, you agree to this Privacy Policy.

1. Who We Are

Element Contrast Studio

Operated by Velvaere Studios LLC

Address: 1000 Prince Edward Street, Fredericksburg, VA 22401

Email: info@elementcontraststudio.com

Element Contrast Studio offers sauna, cold-plunge, and related thermal-therapy services.

All client scheduling, membership management, and purchases are securely processed through Mariana Tek.

2. Information We Collect

We collect information to provide you with a seamless and secure experience.

A. Information You Provide to Us

  • Account and Membership Information: name, email address, phone number, and date of birth.

  • Payment Details: billing address and payment method (processed securely through Mariana Tek and its payment partners; we do not store full credit-card details).

  • Health Information (Optional): any details you choose to share for safety purposes or when completing waivers (e.g., medical conditions or pregnancy status).

  • Communications: emails, messages, or forms you send to us.

B. Information Collected Automatically

When you visit our website or use Mariana Tek:

  • Device and Browser Information: IP address, browser type, time zone, and cookies.

  • Usage Data: pages viewed, time spent on site, and navigation patterns.

  • Cookies and Tracking Technologies: used to improve functionality and analytics; you can manage or disable cookies in your browser settings.

3. How We Use Your Information

We use your information to:

  • Manage bookings, memberships, and payments

  • Communicate confirmations, updates, and policy changes

  • Provide customer support

  • Send newsletters or promotional materials (only if you opt in)

  • Improve our website and client experience

  • Comply with legal and regulatory requirements

We do not sell or rent your personal information.

4. Sharing of Information

We share your information only as needed to deliver our services:

  • With Service Providers: Mariana Tek, payment processors, and email or communication platforms.

  • With Marketing Partners: only if you have opted in to receive updates or promotions.

  • For Legal Reasons: to comply with law, subpoena, or court order, or to protect our rights and safety.

All partners are required to protect your information and use it only as authorized.

5. Data Retention

We retain data only as long as necessary to:

  • Maintain your membership or account

  • Fulfill services and legal obligations

  • Resolve disputes or enforce agreements

When no longer needed, we securely delete or anonymize your data.

6. Your Privacy Rights

Regardless of where you live, Element Contrast Studio respects your privacy and strives to give all clients clear control over their information.

If you are a Virginia resident, you have specific rights under the Virginia Consumer Data Protection Act (VCDPA), including the right to:

  • Access the personal information we hold about you

  • Request correction or deletion of your data

  • Opt out of promotional communications at any time

Clients residing outside Virginia may request similar access, correction, or deletion of their data, and we will honor such requests wherever feasible and lawful.

You may exercise these rights at any time by emailing

info@elementcontraststudio.com.

7. Security

We maintain reasonable administrative, technical, and physical safeguards to protect your data.

However, no system is completely secure, and by using our services you acknowledge that transmitting data via the internet involves some risk.

8. Minors

Element Contrast Studio is an adults-only facility for individuals 18 years and older.

We do not knowingly collect personal information from minors.

9. Changes to This Policy

We may update this Policy from time to time to reflect operational, legal, or regulatory changes.

When we make updates, we’ll revise the “Last Updated” date above.

Continued use of our services after updates means you accept the revised Policy.

10. Contact Us

If you have questions, concerns, or requests regarding this Policy or your data, please contact:

Element Contrast Studio

1000 Prince Edward Street

Fredericksburg, VA 22401

Email: info@elementcontraststudio.com

By visiting our website or booking through Mariana Tek, you acknowledge and agree to this Privacy Policy.